Terms of service

Welcome to Malayali Munchies! By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

Malayali Munchies is an online and offline business selling Kerala-style pickles.

By using our website or purchasing from us, you acknowledge that you are at least 18 years old or have the consent of a parent/guardian.

We reserve the right to update, modify, or discontinue any part of our service or products at any time.

2. Product Information & Pricing

We strive to provide accurate descriptions and images of our products, but slight variations may occur.

Prices are subject to change without notice. The final price will be displayed at checkout.

We reserve the right to refuse or cancel orders due to incorrect pricing, stock unavailability, or any other unforeseen issue.

3. Orders & Payments

All orders are subject to availability and confirmation.

Payments must be made in full before the order is processed. We accept online payments through secure payment gateways.

Once an order is placed, modifications or cancellations may not be possible.

4. Shipping & Delivery

Orders are processed within 48 hours and typically delivered within 3 to 10 business days based on location.

Shipping charges are calculated at checkout.

We are not responsible for delays caused by courier partners, unforeseen circumstances, or incorrect address details provided by the customer.

5. Returns & Refunds

We do not accept returns as our products are perishable.

Refunds or replacements are only applicable in cases of damaged, leaked, or incorrect products.

Customers must report such issues within 24 hours of delivery with photographic proof.

6. Use of Website & Content

All content, including images, logos, and text on our website, is owned by Malayali Munchies and may not be copied or used without permission.

Unauthorized use of our website for fraudulent activities is strictly prohibited.

7. Limitation of Liability

Malayali Munchies is not liable for any allergic reactions or health issues arising from the consumption of our products. Customers are advised to check ingredient details before purchasing.

We are not responsible for third-party service failures, including payment gateways and shipping partners.

8. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the jurisdiction of [your location/state] courts.

For any questions, feel free to contact us at [your contact email/phone number].

Thank you for choosing Malayali Munchies!